It
is often very difficult to imagine and quantify the direct
returns on your investment when thinking about IT. Our case
studies below show how Reva IT have transformed its clients
IT Infrastructure to produce real benefits.
Performance Through People
The
Challenge
PTP
is one the leading training providers in the West Midlands
and has 5 centres throughout Birmingham, Black Country and
Staffordshire. As their business has evolved,
so has the need for a modern IT infrastructure, one that
Reva IT have helped to implement.
Our
Solution
After PTP decided to purchase new workstations and new Servers,
Reva IT were called in to integrate their IT systems
into a proper client server arrangement. First, Reva IT
worked out a strategy to increase the efficiency and security
of their network.
This
involved configuring the servers as equal peer domain controllers and
then joining all the clients to the domain, drastically improving
performance.
The
engineers at Reva IT worked tirelessly minimising downtime for the
PTP team, allowing them to continue with
their business with minimal
interruption.
The
Benefits
Reva IT haven't worked out a long-term solution - but a plan is
now in place to take PTP into the next year and beyond. Their
systems are fully supported by Reva IT, including the advanced
Internet based remote support tool. This application spells
instant action and a massive reduction in costly onsite
visits, allowing Reva IT to take full control of their PCs from
afar. In addition, Reva IT keeps a close eye on all the details
of PTP systems, storing them in our database to enable the
quick resolution of any problems quickly and efficiently.
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Phoenix Business
Associates
"Our accountancy practice
had traded for 4 years and was developing at a significant
pace. We recognised that, whilst our professional software was
adequate for our needs, we were starting to lack the necessary
hardware and support services that we demanded.
Some time
earlier I had been introduced to Keith Grigg and was aware of
his business. As we always got on well on a personal level, my
business partner and I felt that Central IT Networks could be a
perfect choice in advising and supporting our practice
throughout this next development phase of our practice and in
particular the IT side of things.
Keith and his
team installed a server for us along with some additional
hardware and software components which provided us with a secure
and reliable backup system for all of our data. In addition to
this we have had regular "health checks" on all aspects of our
hardware and software.
We have been
particularly pleased with the "straight talking" aspect of Keith
and his team as this helps to cut through any unnecessary IT
jargon and allow us to get to the real issues surrounding our
practice IT requirements. Whenever we have had to make a call
out request for hardware problems, we have always received
excellent service on a timely basis which is also very important
to us"
David Hill, Director PBA
Coler Supply
Solutions
Our organisation depends upon our communication links via our
IT network for all of our business needs.
To this end the performance & correction of issues is critical.
Reaction to concerns, rectification of problems & explanation of
options & solutions in an understandable language are hard to
find in an IT service provider. Central IT have stepped up to
that challenge & we have used their services for 4 years without
complaint. I believe that in this market this is recommendation
enough!
Trevor Carlin, Business Operations Director
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